"Trucking becomes who you are not what you do"
Kerns Trucking, Inc. has been blessed to be successfully incorporated for 80 years. Recently after another birthday I began to reflect on what positive impact I could possibly have on the family business that is senior to me the 55 year old president of Kerns? I mean how do you prevent both yourself and your company from being contaminated with the challenges of running a successful trucking business in the regulatory intensive, highly competitive, dog eat dog world we live and operate in. After all I have ridden in a truck since birth, washed tools in a gas pan, changed tires, greased trucks, completed mind numbing administrative tasks and budgets, hired, fired, worried if I have done what is right, signed the dotted line. All these things to realize that Kerns Trucking's success has nothing to do with Clyde Kerns, but is totally dependent upon the hard work and professionalism of 67 employees and over 50 independent contractors who service you our valued customer.
So after several months of contemplation I have realized that all I can do to impact the success of Kerns Trucking, and the satisfaction of you, our customer is to never deviate from fundamental Christ centered principles, morals, and ethics this company was founded upon. Their is no room for compromise in this arena, and it is my hope that as you deal with Kerns staff and front line employee that these values are evident. If you ever disagree, or feel their is a need for improvement, contact me personally; firstname.lastname@example.org. Kerns Trucking values your business and looks forward to many more years of serving your transportation needs.
"YOU CALL-WE HAUL"
Listen to the customer, understand their needs and act upon their request to provide prompt, courteous and cost effective service.
The result of this will be a satisfied customer and our opportunity to promote community and personal growth for today and the coming years.